Keeping an Aging Platform Running—and Evolving

Maintaining a legacy platform while introducing innovative real-time features

Before TKS (The Knowledge Society) engaged us for a full rebuild, they needed help maintaining their existing platform. It had become a patchwork of outdated features, and they wanted both reliable upkeep and new functionalities—like a real-time map that showed where students were actively participating.

Without timely maintenance and feature updates, they risked:

- Ongoing bugs and user frustration - Missing out on real-time data that could enhance the student experience

TKS brought us on board to handle maintenance on their legacy platform. We patched bugs, performed crucial upgrades, and introduced innovative features—most notably a real-time student location map that tracked user activity rather than relying on static profile information. This allowed program leaders to see where students were actively involved, opening up fresh insights for engagement.

As a result, TKS:

- Kept the legacy platform running smoothly, minimising service interruptions - Gained a dynamic feature that offered real-time visibility into student participation - Maintained forward momentum while planning the eventual platform rebuild